What We Offer
What makes our service revolutionary, is that we tailor every solution for our customer’s needs. Not only do each of our customers have their own specification file accessible to everyone within the operation, we ensure that we stay in constant communication with each client during the entire service process.
We manage our customer’s supply chain process seamlessly, from shipping to clearing to warehouse to transport. Central to this is the planning, communication & management of their logistics services, which allows our customers to focus on their core business, whilst we do the rest.
We have a stringent inventory management system, as we know that working capital is at the heart of our customers business. Since temperature control is an integral part of what we do, we have a specialized monitoring & communication system in place for the control thereof. Our distribution process is monitored through extensive fleet management system, which include temperature monitoring & live streaming of the transport & handling process.
Warehousing
We take pride in our ambient warehousing facilities nationally. Inventory is managed at many levels and special reports are developed for our customers, highlighting the critical areas with regards to effective inventory management. This can include projected lab release dates from BMA and DALRRD, which then allow our customers to communicate and plan deliveries with their end user/customer. We also service manufacturing based clients who are working on a just-in-time model, and rely heavily on the effective service delivery to manage their inventory.
Every customer has unique and special requirements, and for that we are able to tailormake, as well as automate reports, so that our customers stay updated even when we are not in the office!
Cold Storage
In the cold storage industry, temperature control is a non negotiable. At SnoLink we ensure that the integrity of the product is monitored and updates are generated every 50 minutes. This assists us to attend to any issues immediately and therefore minimize risk. We have a qualified and experienced team of technicians that are on standby 24/7 to attend to any issues that might arise.
Refrigerated & Ambient Distribution
Even at despatch, we adhere to our stringent food safety requirements. Loads are compiled to our customer’s requirements, and where we manage the logistics directly, every truck is loaded against its route plan for the trip.
Our in-house weigh bridge mitigates against any unexpected overload, whilst our customers are constantly updated of the delivery schedule and timing on when to expect their delivery. Each truck is monitored through extensive fleet management characteristics, which include live temperature monitoring & live stream via a 3 camera system. Our distribution team undergo consistent coaching on customer interaction, as well as dealing with abnormal circumstances.
Port Services
Our services start at the shipping process, long before road transport is even in question. SnoLink has a dedicated clearing and forwarding partner, and our clearing agents monitor the vessels & stay in contact with the suppliers until every incoming load / shipment is received in full, and the GRV is produced to the customer.
Food Safety
At SnoLink Logistics, we pride ourselves in our food safety and quality management systems, which are central to our operations. Our cold stores are managed in accordance with the regulatory and food safety standards where our approvals and certifications include:
ZA for import and export
Perishable Products Export Control Board (PPECB)
Woolworths
YUM
ISO-22000:2018
FSSC 22000 v6
Operations
Every product of our client’s products are photographed, and shared alongside a GRV. That means even our customers that are not in proximity knows what their product looks like. Due to the stringent product testing and protocols by BMA and DALRRD, we have reverse engineered our equipment and resources to be able to facilitate the quickest & safest product sampling.
All our staff involved in this process are medically tested, the sampling room has restricted access, and we use only hi-tech sterile equipment. This ensures utmost care when samples are taken and sent to the lab.
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